During this process, you must select an account designation and password and provide certain personal information, including a valid email address. A columbarium is a building specially designed to hold ashes. },{ We were quite a distance from my father and his Read More. ", She was heaven sent. } And once they can no longer take care of themselves, your relationship with them drastically changes, and you are obligated to step in to take care of their affairs. Theyll be caring for my wife someday, and me as well. Every business selling goods or services should publish a Refund Policy online. You can plan and organize or choose not to. Sitemap | Legal Notices and Disclaimers | Terms and Conditions | Privacy Policy | California Residents Goods and Services Info | Opt Out The failure of the Company to exercise or enforce any right or provision of the TOS shall not constitute a waiver of such right or provision. Dear Carolyn, If Neptune permits it, they can forward me messages from anyone that wants to hear this from me directly. Mainly Support: Yau Tsim District, King's Park District and Tai Kok Tsui District. Sitemap | Legal Notices and Disclaimers | Terms and Conditions | Privacy Policy | California Residents Goods and Services Info | Opt Out They handled everything with professionalism, respect, and sincerity. "acceptedAnswer": { There is no judge or jury, and review is limited, but an arbitrator can award the same damages and relief, and must honor the same limitations stated in these TOS as a court would. "name": "I am a Veteran; can my cremated ashes be buried at Arlington National Cemetery? If a loved one has passed and you need assistance, our experienced and caring professionals are available to help you through this difficult time. This program is not financed by or connected in any manner with any governmental agency or veterans or other organization. The Neptune Society lawsuit is currently undergoing discovery and a trial date has yet to be scheduled. ", Our affordable plans have helped 100,000's of Americans during one of life's most challenging moments. You agree not to circumvent a technological measure that effectively controls, or is intended to control, access to this website or its Content. When the person came in to . Dear Carolyn, After the cremated remains are removed from the cremation chamber, any . You agree that you will not use any device, software or routine to attempt to interfere with the proper working of this website or the Service. You can find a copy of a Demand for Arbitration at www.jamsadr.com. There were none. We are proud to serve in Oregon and to offer our families options to pre arrange with us. DESCRIPTION OF SERVICE. ", },{ Under no circumstances shall any such modification apply retroactively to any prior visit. To the fullest extent permitted by applicable law, you further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Content, goods or services available on or through any such site or resource. PREPLANNING CREMATION, I NEED IMMEDIATE HELP FOR A LOVED ONE WHO PASSED, What To Do When a Parent Dies: A Checklist, Everything to Know About the Interment of Ashes, How Long To Wait Before Arranging Funeral Service, Subscribe to the 12 Weeks of Peace E-Newsletter, Subscribe to the Thinking Ahead E-Newsletter, A Guide to Cremation and Burial for Veterans, Unique Ways to Memorialize Cremation Ashes, A Complete Guide for When A Loved One Passes, The Essential Veteran Death Benefits and Memorialization Guide, Do Not Sell or Share My Personal Information, California Residents Goods and Services Info, Additional Legal Information Regarding Veterans Offerings. },{ Embalming (for a viewing): $100-$800. Get the latest information on promotions. Neptune Society is the nation's largest provider of affordable cremation services. Since 1973, our experienced team has assisted families, their loved ones, and caregivers in carrying out final wishes more affordably, with dignity and respect. Telephone Consumer Protection Act: By providing your telephone number, you agree and provide express consent to receive sales and/or telemarketing calls from a live agent, artificial or pre-recorded voice at your residential or cellular number, dialed manually or by an automated telephone dialing system. I felt very comforted after our long phone call and also after talking with Sergio. } Interment of ashes refers to cremated remains being buried in the ground or placed in a columbarium. Neptune and NCS sold Preneed Funeral Agreements, Retail Merchandise . I canced both my mother's and my policy. She was punctual and efficient through the entire process, with excellent attention to detail. "name": "Can my ashes be separated for family members? Crematory services: $800-$3000. | All testimonials are written by persons unlicensed and not qualified to make funeral arrangements, embalm or conduct a funeral. Additional Legal Information | Additional Legal Information Regarding Veterans Offerings. Neptune Society is a trusted and reliable cremation service that has been in operation for nearly 50 years. There were none. Someone has to complete the forms and submit them for benefits (we can assist you with this), which may not be paid for several months." 7. ", An enduring habitat for marine life, the Reef is also a reaffirmation of life after life.The Memorial Reef is a unique man-made reef that imagines the legendary Lost City and is located just three miles off the coast of Key Biscayne, Florida. If Neptune permits it, they can forward me messages from anyone that wants to hear this from me directly. Your parents are getting older. For those people who have dedicated their lives to reducing their negative impact on the earth, this can be a less-than-desirable ending." It would be illegal for me to accept a fee for preparing that application on your behalf. She was punctual and efficient through the entire process, with excellent attention to detail. 2. Everything was as they prepared me for, everything happened exactly to plan. Click here to fill out our contact form for more information and receive a call back from one of our representatives. There to assist even after Read More. "@type": "Answer", Ive buried 4 members of my immediate family and been in charge of all decisions for 2 of those. "@type": "Question", "text": "No. At Neptune Society, the families we serve are our top priority. REGISTRATION & PRIVACY. Marianna is our contact at Neptune. Is there a certain period you should wait, or should the funeral be held as soon as possible? "text": "Most religions practiced in the United States permit cremation; it is best to consult your religious advisor if you have any questions." CONSUMER PROTECTION NOTICE. I plan to sign up with Neptune Society myself, as well as other family members, sometime in the near future since I have been so pleased with how the cremation of Dawn was conducted. },{ but Neptunes involvement was reassuring and dependable. The promotion period runs from March 5, 2019 through December 31, 2019. Additional Legal Information | Additional Legal Information Regarding Veterans Offerings. 2) On the day of placement, our experienced team of divers takes the formed mold by boat to the reef, carefully completing the memorial process by inserting the mold containing the cremated ashes in its final location within the reef structure. There to assist even after the passing of the loved ones. Is there a certain period you should wait, or should the funeral be held as soon as possible? A qualified response is defined as including full name, phone number and zip code. A shift in consumer attitude towards cremation and the perception of value. . Special Rules in the Arbitration Proceeding. To initiate Arbitration, you or the Company must do the following things: (1) Write a demand for Arbitration. For every 10,000 qualified responses received, Neptune Society will donate $1,000 to an animal shelter in need, up to $5,000 in total. View or download your statements. USE. But is this the proper funeral etiquette? "acceptedAnswer": { In order to expedite and control the cost of disputes, you and the Company agree that any legal or equitable claim relating to use of this website or the use or purchase of any Service from this website (referred to as a Claim) will be resolved as follows: You and the Company will first attempt to resolve any Claim informally. "acceptedAnswer": { Once again many thanks to all of you for everything. Your parents are getting older. Open main menu. } Online Direct Cremation Services. This event is not sponsored by, or affiliated with, the United States Department of Veterans Affairs, the California Department of Veterans Affairs, or any other congressionally chartered or recognized organization of honorably discharged members of the Armed Forces of the United States, or any of their auxiliaries. The Service is intended for use only as provided in your Service Agreement. Trust fund reports are filed with each state where we do business." I read all the support emails afterwards and they were very helpful. ARBITRATION MEANS THAT YOU WAIVE YOUR RIGHT TO A JURY TRIAL. Embalming is unnecessary when a body will be cremated, and we do not provide embalming. At Neptune Society, the families we serve are our top priority. "acceptedAnswer": { After . ", Do you need to update an address or beneficiary? Completely caring respectful to everyone. You can plan Read More. Starting with Allison Marie with her ability to discuss the many products and services provided by Neptune Society, to Brandy Wells with her very comforting way of relieving my grief and pointing out the numerous tasks I needed to think of in the days and weeks ahead with respect to Social Security, lawyers, banks, etc., and to Anna for taking care of the receipt of the urn itself. Five stars for a great company!!! Neptune's controversial history. A Neptune Society Sherman Oaks' pre-planned pre-paid cremation offers both convenience and . Trident Society offers portable pre paid cremation plans. Our experienced counseling staff is available to assist you in planning your final needs according to your own wishes and will ensure your wishes are carried out professionally, with dignity and respect. The Company does not control the Content delivered to the Service and does not guarantee or make any representations regarding the accuracy, integrity or quality of such Content. The difference in costs between an expensive, traditional burial with funeral versus affordable cremation plans. View or download your statements. You agree that any dispute, controversy or Claim arising out of or relating to the TOS, the applicability of the TOS to the use of this website, the use or purchase of any Service from this site, or to breach or enforcement, interpretation or validity of the TOS, or the determination of the scope or applicability of Arbitration shall be governed solely by the Federal Arbitration Act. If you provide any information that is untrue, inaccurate, not current or incomplete, or the Company has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, the Company has the right to suspend or terminate your account and refuse any and all current or future use of the Service (or any portion thereof). },{ ", Virtual funerals have become increasingly common during the COVID-19 pandemic due to social distancing and restrictions on air travel. Neptune Society took care of my 95 year old mother and the entire thing was handled with utmost dignity and kindness. To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold the Company, and its subsidiaries, affiliates, officers, agents, co-branders or other partners, and employees, harmless from any claim, demand or loss made by any third party due to or arising out of Content you submit, post, transmit or make available through the Service, your use of the Service, your connection to the Service, your violation of the TOS, or your violation of the rights of any other person or entity. },{ They handled everything with professionalism, respect, and sincerity. The Green Movement favors cremation over casket burial." ", 22. ", "text": "Yes. "@type": "Answer", What determines the length of time between the death and a funeral. Your communication and interaction with advertisers found on or through the Service are solely between you and such advertiser. Atty. We live in Wisconsin, they in Florida. A columbarium is a building specially designed to hold ashes. Thank you for all your help and support. To arrange a return just call us on +44 (0) 1793 934 011, email info@neptune.com or visit any standalone Neptune store if you're returning an accessory or smaller item. The Company provides users with access to online resources, including memorialization services, communications tools, purchasing services, information about offerings related to funeral, burial, or cremation services, and personalized content (the Service). Neptune was the answer. "@type": "Answer", Completely caring respectful to everyone. ", Can I be buried there and how? I couldnt say enough about how much they helped our family through such a difficult time. This website is offered by SCI Direct, Inc. and its parents and affiliates (collectively the Company). The demand must include a description of the Claim and the amount of damages sought to be recovered. GENERAL INFORMATION. There are also religious reasons for ashes to. YOUR ACCOUNT, PASSWORD AND SECURITY. There are no time limits on exchanges, and purchases and goods without receipts can be returned fairly easily. This program is not financed by or connected in any manner with any governmental agency or veterans or other organization. Neptune Society Lawsuit . To the fullest extent permitted by applicable law, you agree that the Company is not liable in any way for any Content or for any loss or damage of any kind incurred as a result of the use of Content delivered to the Service. I was very satisfied with the services you provided. You grant all rights described in this paragraph in consideration of your use of the Services and our services of making Content you provide us available to third parties, and without the need for additional compensation of any sort to you. A return and refund policy is an agreement between customers and your business regarding returns and refunds. The Company does not claim ownership of Content you submit. Subject to the Arbitration provision set forth in Section 18, you hereby consent and submit to personal jurisdiction in the state and federal courts located in Harris County, Texas. "@type": "Question", Five stars for a great company!!! } "text": "Through the Veterans Administration, veterans may also be eligible for the following benefits: $300 reimbursement towards your cremation service, free headstones or markers in granite, marble, or bronze, and presidential memorial certificates." You can plan and organize or choose not to. (i) The arbitrator has no authority to make errors of law and any award may be challenged if the arbitrator does so. I greatly appreciate the professionalism shown to me by the gentlemen that collected my wife and the quality of the urn and documents I received following the cremation. Even though I was making arrangements for my wife of 39 years: Chris. "name": "What is the Memorial Reef? You know that, and youve come to terms with it (or at least youre trying). Get it arranged so others dont have to after the fact, and do yourself and loved ones a huge favor: use Neptune. "@type": "Answer", This can be done with or without the familys participation. Thank you Neptune Society of Fort Myers, and especially Marianna. },{ Dear Lisa, On behalf of our family, I would like Read More. Please contact your local Neptune Society office for cremation prices, and to learn more about our cremation service. On behalf of our family, I would like to thank the Neptune staff and you in particular for your help, compassion, and kindness at the extremely difficult time of our loss. "text": "At Neptune Society, we urge planning for the unanticipated as well as the anticipated. "name": "Do all religions approve of cremation? We were quite a distance from my father and his wife. Its difficult to manage many things in times of crisis with such distance involved. Now they . Thank you again for your services, You were a joy to work with. Pros. If you can't locate your contract number, please contact 800-894-2024 for assistance. After much negotiation with the funeral home, the Neptune Society of Sacramento, California said that it would refund my dad's pre-need policy rather than transfer it. I felt very comforted after our long phone call and also after talking with Sergio. "acceptedAnswer": { There to assist even after the passing of the loved ones. What determines the length of time between the death and a funeral. To arrange a return just call us on +44 (0) 1793 934 011, email info@neptune.com or visit any standalone Neptune store if you're returning an accessory or smaller item. Learn More about our cremation Service that has been in operation for nearly 50 years building specially to! This program is not financed by or connected in any manner with any governmental agency or veterans other. 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And its parents and affiliates ( collectively the Company ) conduct a funeral if the arbitrator neptune society refund policy... Password and provide certain personal Information, including a valid email address helped our family, i like! A description of the loved ones a huge favor: use Neptune serve... Is a building specially designed to hold ashes initiate Arbitration, you must select an designation... Of you for everything cremated remains being buried in the ground or placed a. Do all religions approve of cremation use Neptune, after the passing of the Claim and the entire process with! This website is offered by SCI Direct, Inc. and its parents and affiliates ( the., Inc. and its parents and affiliates ( collectively the Company ) affordable... In consumer attitude towards cremation and the amount of damages sought to be recovered funeral Agreements, Retail.! In any manner with any governmental agency or veterans or other organization in costs between an expensive traditional. 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